Enterprise Privacy & Data Protection
Alas 9 Inc. and its operating ventures handle intensely personal data, including family memorial photographs, intimate voice recordings, written eulogies, and sensitive life milestones. Protecting the privacy and sanctity of this information is an absolute operational priority.
1. Information Collection & Purpose Boundaries
Across all customer-facing platforms (including alasartistry.co and the Alas Stories WebAR portal), data collection is strictly limited to necessary operational purposes:
| Data Category | Specific Elements Collected | Primary Operational Purpose |
|---|---|---|
| Order & Billing Data | Name, billing address, email, phone number, tokenized payment ID | Processing tribute purchases, sales tax calculation, and order tracking |
| Fulfillment Data | Recipient shipping address, recipient contact (for gifted memorials) | White-glove insured delivery of physical shadow box artwork |
| Memorial Media | Deceased name, dates, family photographs, video clips, eulogy audio | Hosting and rendering private digital chapters in the Alas Stories AR vault |
| Technical Metadata | Browser type, IP address, device OS, AR tracking performance metrics | Ensuring WebGL rendering compatibility and diagnostic error handling |
2. Uncompromising Privacy Guarantees
- Zero Data Monetization: Alas 9 never sells, leases, or trades customer personal information or memorial assets to third-party data brokers, marketers, or advertisers.
- No Public AI Model Training: Customer photographs, video files, personal names, and audio eulogies are quarantined from public machine learning and generative model training datasets.
- Encrypted at Rest & in Transit: All digital transmissions are secured via TLS 1.3 encryption. Media assets stored in database storage buckets are protected with encryption at rest and accessed solely via cryptographically signed temporary tokens.
- Access Isolation: Customer memorial archives are compartmentalized using database Row-Level Security (RLS). A valid token tied to a specific physical tribute is required to retrieve assets.
3. Customer Data Rights & Retention
- The Right to Forgotten / Deletion: Family administrators may request full, permanent deletion of their digital memorial archive at any time. Upon verified request, all media files and database records are purged within 30 days.
- Export & Portability: Customers may request an uncompressed archive package containing all uploaded family photos, remastered audio tracks, and written eulogies.
- Perpetual Storage Commitment: Unless deletion is requested, Alas Stories archives are maintained with annual perpetual storage redundancy, ensuring heirlooms remain accessible for future generations.